About Mangaung Metro Municipality Bulk SMS

Imbali Customised Solutions (Pty) Ltd. is a Microsoft AI Cloud Partner offering a secure, scalable, and compliant Bulk SMS platform powered by Microsoft Cloud and AI tech for Mangaung Metro Municipality — Mangaung Metro Municipality Bulk SMS.

Our Mission

To empower organizations with intelligent communication tools that respect privacy, promote responsible AI, and support global compliance.

Deployment Options

Customers can choose to:

  • Deploy in their own Azure environment — using Azure App Services, Azure Key Vault, and Azure AI. This ensures full control and compliance with internal policies.
  • Use Mangaung Metro Municipality-hosted environment — where we manage the infrastructure and bill accordingly.

SMS Gateway Flexibility

Customers may use any SMS service provider of their choice (e.g., MTN, Azure Communication Services). All that’s required is the provider’s API information.

Alternatively, clients can activate Azure Communication Services for SMS delivery. This option makes the solution 100% end-to-end Microsoft-powered, eliminating the need for third-party gateways.

Powered by Microsoft Technologies

The entire Mangaung Metro Municipality Bulk SMS solution is built using Microsoft technologies, including:

  • Azure App Services for scalable hosting
  • Azure Key Vault for secure credential management
  • Azure AI for translation, speech recognition, and content safety
  • Azure Communication Services for SMS delivery

Clients who activate Azure Communication Services enjoy a fully integrated Microsoft experience.

Built on .NET 9

The solution is developed using .NET 9, offering:

  • Improved performance and scalability
  • Enhanced security and compliance features
  • Modern development practices aligned with Microsoft’s latest frameworks

Azure Marketplace Availability

Mangaung Metro Municipality Bulk SMS is listed on the Azure Marketplace as a transactable offer. This makes it easy for organizations with Azure Enterprise Agreements or related subscriptions to deploy, manage, and bill the solution directly through their Azure portal.

Payment Options: Customers can purchase the solution using their existing Azure subscription or via credit card if they do not have an enterprise agreement. This makes onboarding fast and flexible for organizations of all sizes.

White-Labeling Option

The Mangaung Metro Municipality Bulk SMS solution is optionally available as a white-labeled platform for organizations that wish to brand the solution as their own. This includes:

  • Custom branding (logos, colors, domain)
  • Dedicated Azure environment or hosted option
  • Optional integration with your existing systems

Note: White-labeling is offered at an additional cost. For pricing and setup details, please contact info@mangaung.co.za.

Network Independence

The Mangaung Metro Municipality Bulk SMS platform is cell network independent. All that’s required to send messages is an active internet connection and access to your chosen SMS gateway API. This ensures maximum flexibility and global reach.

Compliance Responsibility

This solution is designed for clients who own their contact lists. Users must ensure:

  • Contacts do not appear on their country’s Do Not Contact (DNC) registry
  • SMS messages are sent only to direct customers unless explicit permission is obtained
  • Third-party contact lists are used only with documented consent

Note: More information is available here.

Smart File Upload & Cleansing

Our platform includes an intelligent algorithm that automatically locates the cellphone column during file upload and performs data cleansing and filtering. This ensures:

  • Removal of short numbers, invalid formats, and duplicates
  • Detection of empty lines and numbers not starting with valid prefixes
  • Only valid numbers are loaded for sending, preventing unnecessary charges
  • Locates the cell numbers column in the client's CSV file provided it has descriptive column headers

Note: The system requires column headers in the uploaded file to function optimally. A summary of valid and rejected numbers is displayed for transparency.

Key Features

  • Secure, scalable, and compliant Bulk SMS platform
  • Supports multiple deployment options (self-hosted or Mangaung Metro Municipality-hosted
  • Built-in compliance with global data protection regulations
  • Compliance with POPIA, GDPR, CCPA, and PIPL
  • Integrated Translation and Speech Services
  • Supports multiple SMS gateways, including Azure Communication Services
  • White-labeling option for custom branding
  • Intelligent file upload with automatic cell number detection
  • Built-in cleansing to prevent sending to invalid or duplicate numbers
  • Flexible payment options via Azure subscription or credit card
  • Network independent, requiring only internet access
  • Supports direct customer communication with compliance checks
  • Supports dynamic and bulk SMS sending

Contact Us

For support or inquiries, email info@mangaung.co.za or visit our website.